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Job Opportunities

*** CUSTOMER LIAISON AND BUSINESS SUPPORT OFFICER ***

Salary: to £11,500 per annum (pro rata) 6 month contract [to Jan 2011]

Full time - 37.5 hours per week Monday - Friday

This role is funded by Future Jobs and therefore has strict eligibility criteria.  Applicants: 

1. Must be 18-24 years old
2. Must have been on JSA for at least 6 months
3. Must be resident in Camden, Islington, Hackney, Newham, Tower Hamlets, Westminster, Kensington or City of London

Accountability

• The successful applicants will be accountable to the Operations Manager and will be part of the Administration/ Business support team
• Assist with the achievement of HBV objectives. They will do this by providing high quality administration, working directly with HBV business advisors, contract and claims team colleagues
• Be able to prioritise your duties and be able to manage various tasks within your busy day
• Have great multi-tasking skills and a "can-do" attitude

The key responsibilities include:

• Data input using Microsoft Excel and Access
• Handling initial client contacts with HBV, both face to face and by telephone ensuring clients are routed into services appropriate to their needs
• Undertaking research, outreach and recruiting new clients
• Monitoring our service delivery records, and reviewing client feedback on our services
• General office administration and other adhoc duties as required

Applicants should send a cv (including NI number) and a covering letter stating why they should be considered for the role to:

Susan Goss
HBV Enterprise
HBV Enterprise Centre
 34-38 Dalston Lane
 Dalston E8 3AZ
 or by email to mail@hbv.org.uk
.
  Closing date for applications: Friday 23rd July

HBV Enterprise is an equal opportunities employer

Please note: During recruitment rounds, all enquiries about progress will be referred to this page. Please do not contact us individually for updates, as this creates extra work, and slows down the recruitment. Thank you for your support!

*** VOLUNTEERS NEEDED! ***

HBV is a Hackney based registered charity, aiming to reduce unemployment and disadvantage by supporting sustainable local enterprise. Limited funding means we are often unable to achieve as much as is needed. Accordingly, volunteers are invited to contact us if they feel they have appropriate skills that we could use to help us develop our work, support more local people, or improve our own income generation and sustainability. These skills might include (but not be limited to) Small Business Advice, Administration, Project Management and Consultancy.

If you would like to offer your services as a volunteer, please email an up-to-date cv to us at mail@hbv.org.uk, stating 'Volunteering' in the subject header, and we will contact you to arrange an informal discussion. Thank you for considering volunteering with us.

HBV is an equal opportunities employer.